Timelines & Standard Shipping
Production: 1–2 business weeks
Delivery: 3–5 business days (Ontario & Quebec)
Other provinces may take longer
Embroidery Logos
Embroidered items must include simple, large, and clear logos. Small lettering (WILL BE REMOVED WITHOUT CONTACTIG CUSTOMERS) , very fine details, or complex designs may be simply printed instead of embroidered without contacting the customer to ensure professional quality.
Standard Logo Sizes
• Front (left chest): 3.5 to 4 inches
• Back: 10 inches
Files & Print Quality
For color matching, and for the optimal results, please provide files in:
• .AI or .SVG (vector format)
• CMYK color mode
All backgrounds are automatically removed during the printing process. Black logos will be turned into white logos on black clothing and vice versa (unless you specify otherwise in the notes section).
Otherwise, printing may be modified by our internal graphic design team, and the logo will be vectorized with colors that may have a variation
Same color dye variations or string variations on hoodies may occur within your order, even among garments from the same brand. This is not considered a manufacturing defect, but rather a normal result of different production lots used in the textile industry.
Brand Substitution
In case of stock shortages, an equivalent or higher-quality brand may be used at no additional cost.